Help Center

1. Introduction

Welcome to Tech Mountains! At Tech Mountains, we are committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website, mobile applications, and other related services (collectively referred to as “Services”).

Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our Services. The types of information we may collect include:

a. Personal Information:

• Contact Information: This may include your name, email address, postal address, and phone number.
• Account Information: If you create an account with us, we collect your username and password.
• Payment Information: When you make a purchase through our Services, we collect payment information, such as credit card details.
• Profile Information: You may choose to provide additional information in your user profile, such as a profile picture or biography.

b. Non-Personal Information:

• Usage Information: We collect information about how you interact with our Services, including your IP address, browser type, device type, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user preferences and activities on our website.
• Log Data: Our servers automatically record information when you use our Services, including your IP address, the date and time of your request, and the pages you visit.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our Services.
• Communicating with you, such as sending updates, newsletters, or responding to your inquiries.
• Personalizing your experience by displaying content tailored to your interests.
• Processing transactions and payments.
• Complying with legal obligations and protecting our rights.

4. Sharing Your Information

We may share your personal information in the following situations:

• With third-party service providers who assist us in delivering our Services.
• With affiliates and subsidiaries within our corporate group.
• In response to legal requests or to protect our rights and interests.
• With your consent or at your direction.

5. Data Security

We take the security of your personal information seriously and employ reasonable measures to protect it. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of receiving promotional communications from us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the date of the latest revision will be noted at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@techmountains.com

Thank you for entrusting Tech Mountains with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable user experience.